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Refund Policy

We at Novelio value your satisfaction and trust. That's why we offer a 30-day money-back guarantee for our webflow template. If you are not happy with your purchase, you can request a full refund within 30 days of your order date. No questions asked!

How to request a refund

To request a refund, please contact us at support@example.com with your order number and the reason for your refund request. We will process your refund within 5 business days and send you a confirmation email.

Refund conditions

  • You must request a refund within 30 days of your order date.
  • You must not have downloaded, installed, or used the webflow template in any way.
  • You must not have requested a refund for the same webflow template before.
  • You must not have violated our terms of service or any applicable laws.

Refund exceptions

We reserve the right to deny a refund request if we determine that you have:

  • Downloaded, installed, or used the webflow template in any way.
  • Requested a refund for the same webflow template more than once.
  • Violated our terms of service or any applicable laws.
  • Engaged in fraudulent or abusive behavior.

Contact us

If you have any questions or concerns about our refund policy, please feel free to contact us at support@example.com. We are always happy to help you. Thank you for choosing Novelio!